LTL Shipping: The Biggest Mistakes Shippers Make (and How to Avoid Them)
- erin0617
- Apr 1
- 3 min read
Less-than-truckload (LTL) shipping is a cost-effective way for businesses to transport smaller freight volumes without paying for a full truckload. However, many shippers unknowingly make costly mistakes that lead to higher rates, delays, and inefficiencies. By understanding and avoiding these common pitfalls, businesses can optimize their LTL shipping process and reduce unnecessary expenses.
1. Incorrect Freight Classification
The Mistake:
LTL shipments are classified using the National Motor Freight Classification (NMFC) system, which determines rates based on density, handling, and liability. Misclassifying freight—whether intentional or accidental—can result in unexpected reclassification fees and disputes.
How to Avoid It:
Accurately measure and weigh your shipment before assigning an NMFC class.
Use a freight classification tool or consult with a third-party logistics provider (3PL) to ensure correct classification.
Regularly review carrier invoices for unexpected reclassifications.
2. Improper Packaging and Palletization
The Mistake:
Poorly packaged shipments are more susceptible to damage, especially in LTL shipping where multiple loads share trailer space. Improper palletization can also lead to additional handling fees or claims.
How to Avoid It:
Use durable packaging materials and secure shipments with stretch wrap and strapping.
Place heavier items at the bottom of pallets and distribute weight evenly.
Label shipments clearly to minimize handling errors and ensure proper transit.
3. Neglecting to Optimize Carrier Selection
The Mistake:
Choosing the wrong carrier based solely on price can lead to delayed deliveries, poor service, and increased accessorial charges.
How to Avoid It:
Compare carriers based on cost, transit time, reliability, and service quality.
Work with a 3PL to access negotiated rates and determine the best carrier for each shipment.
Monitor carrier performance regularly and adjust selections as needed.
4. Incomplete or Incorrect Bill of Lading (BOL)
The Mistake:
The BOL is a crucial document that outlines shipment details. Missing or incorrect information can result in billing errors, misrouted freight, and delivery delays.
How to Avoid It:
Double-check that all shipment details—weight, dimensions, freight class, and addresses—are correct before finalizing the BOL.
Clearly indicate any special handling requirements to avoid additional fees.
Use electronic BOLs (eBOLs) to reduce manual errors and streamline processing.
5. Overlooking Accessorial Fees
The Mistake:
Unexpected charges like liftgate fees, inside delivery, and residential surcharges can significantly increase shipping costs if not accounted for upfront.
How to Avoid It:
Understand common LTL accessorial charges and assess whether your shipment requires any special services.
Communicate all shipment details accurately to your carrier to avoid surprise fees.
Work with a 3PL to identify cost-saving opportunities and negotiate accessorial fees.
6. Failing to Track and Monitor Shipments
The Mistake:
Many shippers assume their freight will arrive on time without actively tracking it. This can lead to missed delivery windows and frustrated customers.
How to Avoid It:
Use a transportation management system (TMS) or work with a 3PL that offers real-time tracking.
Set up automated status updates and proactive notifications for delays.
Communicate estimated delivery times with customers to improve transparency.
7. Not Leveraging a 3PL for LTL Shipping Management
The Mistake:
Managing LTL freight internally can be overwhelming, especially when dealing with multiple carriers, rate negotiations, and shipment tracking.
How to Avoid It:
Partner with a 3PL to handle carrier selection, rate optimization, and freight visibility.
Leverage a 3PL’s expertise to negotiate lower rates and ensure compliance with shipping best practices.
Gain access to advanced reporting and analytics for continuous improvement.
Final Thoughts
Avoiding these common LTL shipping mistakes can lead to significant cost savings, improved efficiency, and fewer disruptions in your supply chain. Whether it’s optimizing carrier selection, improving freight classification, or working with a 3PL for better visibility and control, small changes can make a big impact.
At Revcon Logistics, we help businesses navigate the complexities of LTL shipping with customized solutions that reduce costs and enhance efficiency. Contact us today to learn how we can streamline your freight operations and keep your supply chain moving smoothly!
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